The drivers and barriers in this study have been identified through literature review, the preliminary interviews and the roundtable activities, including a Qualtrics survey and a brainstorming session with in-depth discussion. First the factors affecting digitalisation were ranked by the industry stakeholders and then they were categorised into drivers and barriers based on the stakeholders’ discussions and their opinions on whether they considered the factors are drivers or barriers in their organisations. The top two drivers are the ‘Drive operational efficiency and cost effectiveness’ and ‘Strong organisational leadership and support’, while top two barriers are ‘Inadequate cyber security measures and data protection frameworks’ and ‘Poor interoperability across software and digital platforms’.